"Staff was very edicated in terms of safety, gave us a lot of real life stories about their experiences with motorcycles. They made sure everything was right for each person, and went above and beyond to make sure we were comfortable and safe. Will definitely be back!"
"Walked around for 15 min. could not find what I needed .Asked for help the guy was setting at the desk in that dept, He said he would get someone 20 min later the Manager started walking back to the Helmut Dept. and stopped along the way to fix a few Racks of clothing. There were two Customers waiting in the Helmut Dept.I would have walked away if I knew of another place to buy My Helmut will not go to that store again. Bad Customer service.
"
"Matt, found the tires I needed for my KLR650 and had them mounted, balanced and ready to roll in record time."
"This big box store is my go to for gear. I just wish that Cycle Gear carried more gear for women. Its obvious to me that there are a lot more female riders and passengers that need gear just as much as the boys. Even if they had more in their catalog or online that would be good. Just as long as there is something to at least try on in the store to make it easier! The customer service is excellent at this store. The staff also agree that there needs to be more for women! I realize that there are not many manufacturers out there that cater to women. Maybe Cycle Gear creates their own women's line and gear under their own name?! If good quality and looking sharp, I'd buy! "
"Knowledgeable staff with a no BS sales approach"
" Service was good other day and no warranties on two tires "
"Helpful store employees and good customer service."
"Had what I needed at a great price, service was excellent."
"Very hard to get service. "
"A group of us stopped by on our way home from a motorcycle trip. My newish, expensive helmet was killing me and I wanted to look for a new one. The staff in the helmet area were amazing. As I tried different helmets on they asked enough questions so that they could tell the shape of my head and finally directed to a couple of helmets which fit well. Problem solved. Thanks so much!
Also all the staff was super nice and friendly, typical of the staff at all Cycle Gear stores."
"I was disapoinyed that there was no Fathers day sale this year. My kids and I look forward to making a day of going to this location on Fathers day to see all of the vendors and get screaming deals on merchandise. I feel like it was a big let down and it has made me less likely to go there for all of my motorcycle needs, since there are a hand full of other bike shops in the greater Sacramento area. Also the staff that was there were doing the best that they could to keep up with the customers that they had, but that being said. The store was way under manned and management should be reviewed for not having alternate employees and the employees that didnt show up for work should be reprimanded. "
" Everybody there super friendly and knows a lot about the parts and gear"
"I'm always satisfied when I'm here. They are very informative and will help you in any way they can. "
"great service. very helpful. Definitely recommend"
"let me know about purchases can be returned if not happy to exchange, like that all is computerized "